About e-Aduan

e-Aduan is a Customer Feedback System. It was developed to provide customers with an avenue to voice out their complaints about matters pertaining to UiTM.

Now, there are 2 systems that can be used:

  • e-Aduan UiTM
    used for general complaints about UiTM.
  • e-Aduan Fasiliti
    used for complaints related to facilities in UiTM - electrical, mechanical, telecommunications, civil, landscape, infrastructure and event management.

It is hoped that these two systems will help UiTM to address customers' complaints more effectively.

1. e-ADUAN FASILITI Sistem Pengurusan Aduan dan Perkhidmatan Pejabat Pengurusan Fasiliti
2. e-ADUAN ICT (iSMS) Sistem Aduan ICT (University IT Services-UNITS)
3. e-ADUAN VENDOR Vendor Monitoring System (VMS)