Quality Assurance and Quality Management System

 

JUFIZA ABD WAHAB
Coordinator of Quality Management System

Tel    : 05-374 3688| Fax :  05-374 2451
email :This email address is being protected from spambots. You need JavaScript enabled to view it.

 


 

INTRODUCTION

The Quality Assurance and Quality Management System is established to ensure that the quality system management process and quality assurance at UiTM Perak Branch are carried out more efficiently and systematically in order to certify the quality of the services provided as well as the academic programs offered. In providing similar functions as Internal Quality Assurance (IQA), INQKA is responsible for inspecting the accreditation process and registration of academic programs offered in UiTM Perak Branch to ensure that it complies with the Malaysian Qualifications Agency's (MQA) Code of Practice for Program Accreditation Program (COPPA), the Malaysian Qualifications Framework (MQF), and the respective MQA's standard requirements.

FUNCTIONS

1.To coordinate the Quality Manual.
2.To coordinate the Procedure Manual and Management Manual.
3.To coordinate the Branch Support Documents.
4.To coordinate all activities related to quality management system of UiTM Perak Branch.
    a) To hold Management Review Meeting (MKSP).
    b) To acquire and collect the data to be included in AKNC reports.
    c) To ensure each group follows the guidelines in the preparation of AKNC reports.
    d) To check and read the AKNC reports thoroughly before sending to Shah Alam.
5.To monitor the working process of each division, unit and programmes in the campus to ensure each division, unit and programmes has complete documents such as Work Procedures Manual (WPM), Desk File (DF)/Work Instructions, Teaching Portfolios and Course Files.
6.To assist the Head of Quality Unit to coordinate the planning, implementation and monitoring the progress of quality in UiTM Perak Branch entirely.
7.To manage files, records and documents systems securely.
8.To assist the secretariat in drafting and refining the Policy of Quality and the Objectives of Quality.
9.To prepare the progress reports and annual target for Quality Management Unit.  

ROLES

ROLE OF THE COORDINATOR FOR QUALITY ASSURANCE AND QUALITY MANAGEMENT SYSTEM (KSPJK)

The role of KSPJK includes three (3) main aspects including:

1) Internal Quality Assurance (IQA)
Assessing academic programs for accreditation purposes.
Managing program self-evaluation for accreditation purposes.
Ensure compliance with MQA, COPPA, MQF, MQA program standards and professional bodies.
Managing accreditation evaluation visits and site visits by InQKA evaluation panels or professional bodies or MQA.
The mediator for the process of submitting program accreditation applications to InQKA, professional bodies and MQA.

2) Quality Management System (SPK)
Responsible for updating the Quality Manual and Quality Objectives.
Plan and monitor the implementation of quality movement activities at the PTJ level.
Manage the implementation of the Integrated Quality Management System (iQMS) at the campus level.
Ensure quality procedures (Management & Operations) are documented, updated, and maintained in an ongoing basis according to the customer requirements and the requirements of ISO 9001: 2015 standards.
Manage the implementation of Management Review Meetings (MKSP) conducted periodically as proposed.
Measure and analyse the achievement of UiTM Perak Branch Quality Objectives.
Carry out regular university self-assessment involving academic and non-academic aspects and recommend follow-up actions.

3) Quality Project
Coordinate all projects related to the Quality Management System UiTM Perak Branch.
Cultivate the improvement of the work process of each PTJ which has an impact on cost savings in the management of UiTM Perak Branch.

 

PLANNING